Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2024

Information We Collect

When you contact us for childcare cleaning services, we may collect the following information:

  • Your name and contact details (phone number, email address)
  • Your childcare centre's name and address
  • Information about your cleaning requirements
  • Preferred contact times and cleaning schedules

How We Use Your Information

We use your personal information to:

  • Provide you with quotes for our childcare cleaning services
  • Schedule and deliver cleaning services
  • Communicate with you about your service requirements
  • Send you important updates about our services
  • Improve our services based on your feedback

Information Sharing

We do not sell, trade, or share your personal information with third parties except:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With service providers who help us operate our business (under strict confidentiality agreements)

Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under Australian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Withdraw consent for marketing communications

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.